Boundaries

Boundaries is a topic that comes up in many of the Facebook groups that I’m in with business and even with my own coach and in my world!​
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Just the other day one of my good friends messaged me about a client of hers. Her program had finished, even though it had been extended longer than the actual program was meant to be.
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Even after the program ended, she continued to email questions for her business! This was part of a paid service, that she was still trying to access!
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I helped put a script together and problem solved!
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What I realised from this is that there were 2 things that were potentially not in place here:
1. Being CRYSTAL clear about the expectations of the program
2. Lack of understanding on the client’s part.
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In terms of no 2 – HONESTLY – some people just don’t get it!
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I know with my coach that I have my call with her, I can access her by email and if I have a very quick question I can FB message her, BUT I do not expect an answer straight away, ESPECIALLY if it’s weekend!
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This happens more often than not in my own business too! Not so much in my mentoring business or teacher training, but in my studio!
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I’ll give you an example!
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I have an assistant who answers all my emails and deals with all my client enquiries.
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I have sent emails on various occasions reminding people to email Danah with their requests or queries.
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BUT at least once every two weeks one person, in particular, will FB Message me at anytime between 4am and 6am!!!
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I KID YOU NOT……. 😲
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This is just one example.
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I have in a roundabout way – told this person that she needs to email Danah.
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NOW I refuse to answer that message until after 10am on purpose because I know they’re in the morning class.
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After the class, I’ll message them back and say – oh in future if you message Danah she’ll assist you first thing in the morning, as I don’t check my FB until after the classes.
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This is just one instance.
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And it is challenging because I do really love all my clients – but seriously that time of the morning is NOT APPROPRIATE for anyone!
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So you too need to set your boundaries.
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Perhaps you don’t want people contacting you on the weekends or you will only answer emails at a certain time.
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If you’re doing 1-2-1’s the maybe there are specific days off that you don’t want to work or maybe you only want to do mornings.
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Sometimes people may be trying to get extra sessions off you or want to come to classes with a package they bought 2 years ago (yes that’s happened to me as well!)
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STICK TO YOUR GUNS!!!
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This actually goes for life as well.
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People will treat you the way you allow them to treat you!
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Unfortunately, there are those that “DON’T GET IT” and there are also people that will try and push your limit, that sadly is human nature!
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What boundaries are you going to set in your business and life???
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Tanja
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